Types and purposes of cookies

On this website, session cookies and persistent cookies are used which, in turn, can be proprietary or third-party cookies.

Session cookies are cookies designed to collect and store data while the user accesses a website. They are normally used to store information which is only kept in order to provide the service requested by a user on a single occasion.

Persistent cookies are a type of cookie in which the data is still stored in the user's terminal and which can be accessed and processed for a period defined by the person responsible for the cookie, and which can range from a few minutes to several years.

Cookies can also be classified according to their purpose. Cookies are used on the website orange.es to allow the operation and provision of the services offered on it, as well as for other purposes, as specified below:

Image of Orange's own cookies

Own cookies

Those created or managed by the party responsible for the orange.es website

Purpose Description Conservation period
Analysis or measurement They allow the monitoring and analysis of user behaviour. The information collected through this type of cookies is used to measure the activity of the website (such as the use of the web browser or the number of new visitors), in order to make improvements based on the analysis of the use made by the users of the site. 2 years
Preferences or customisation They remember information so that users can access the website with certain characteristics that can differentiate their experience from that of other users, such as, for example , the language or aspect or content of the website, depending on the browser through which it is accessed or the region from which it is accessed, etc. 2 years

Third-party cookies

These are those created or managed by entities other than Orange. On this website we use third-party cookies for the following purposes:

Purpose Description Third parties Conservation period
Analysis or measurement They allow the monitoring and analysis of user behaviour. The information collected through this type of cookies is used to measure the activity of the website (such as the use of the web browser, the number of new visitors and the advertising impact), in order to introduce improvements based on the analysis of the use made by the users of the site. Maximum 2 years
Sharing of data with third parties IP addresses are encrypted and linked to the MSISDN that Orange assigns to its customers, and a pseudonymized advertising ID is generated that allows us to share information on browsing and socio-demographic data (such as nationality, gender, device used) with third parties, for use for advertising purposes and to promote their services/products. This processing is only carried out if the user is an Orange customer and has also authorized Orange to share their data with third parties. In addition to being able to reject the use of this cookie, you can revoke your consent as explained in the Privacy Policy. Some third parties may be located in countries outside the European Economic Area, in which case appropriate guarantees are adopted. 2 years
Preferences or customisation They remember information so that users can access the website with certain characteristics that can differentiate their experience from that of other users, such as, for example , the language or aspect or content of the website, depending on the browser through which it is accessed or the region from which it is accessed, etc. 2 years
Behavioural advertising They allow users to collect information on their behaviour, obtained through continuous observation of their browsing habits, in order to develop a specific profile and show customised advertising based on it. 180 days

What happens if I block cookies?

Some features of the contents of this website are only available if cookies are allowed on the web browser. Therefore, if you decide not to accept or block certain cookies, this may affect, in whole or in part, the normal functioning of the website or prevent access to some of its services (for example, to recognise you when you log in with your account).

Furthermore, bear in mind that if you reject or block the use of cookies from the configuration panel, the experience on our website will be limited with respect to the purposes specified in the previous section ("Types of cookies and purposes of use").

How can I deactivate or delete cookies?

If you accept the limitations indicated in the previous section ("What happens if I block cookies?") and you decide to configure or reject cookies, you can do so from "Configure cookies".

In addition to the enable and disable options included in the configuration panel, you can also allow or block cookies through your browser, as well as delete your browsing data (including cookies). If you don't like how this affects your online experience, it's just as easy to change things again.

To consult the options and instructions, choose your browser from the following list:

Some third parties also offer opt-out or other solutions to avoid the use of the data collected through their cookies. Below, we list the suppliers we work with that have this feature available:

If you accept the use of cookies and then reject them, some of these cookies will remain installed on your device. If you wish to delete them, you can do so from your web browser, as indicated above in this section

Other information on data protection

This section provides information regarding the processing of personal data that supplements the information provided in the rest of the sections of this cookies policy and in the Privacy Policy.

Legal basis for processing: consent, which the user may revoke at any time, as indicated in the section "How can I deactivate or delete cookies?."

Data recipients: Third parties identified in the section "Types of cookies and purposes of use," subsection "Third-party cookies."

Profiling: If you consent to the use of the information obtained through cookies for behavioural advertising purposes, you will be browsing (clicks on content, pages visited, etc.) to show you advertising based on your interests based on a profile created based on this browsing experience.

Transfers to third countries: Orange does not make transfers to third countries. In relation to third parties identified in the section "Types of cookies and purposes of use," you can consult their respective privacy policies to inform you of the transfers that, where applicable, they make.

Third-party cookies image